Totnes Tourist Information Centre

Accommodation

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Click on the above links to select the type of accommodation you want in the Totnes area of South Devon. Bed & breakfast and holiday accommodation is available in hotels, guest houses, pubs, farmhouses, private houses, apartments and cottages in town and the surrounding villages.

When booking accommodation with a provider, we would be grateful if you would mention that you found their accommodation details on the Totnes Tourist Information Centre website.

Where serviced or hosted accommodation also includes some self-catering facilities that are advertised with us, this is indicated in the selected table.

National Quality Standards

In 2003, the English Tourism Council merged with the British Tourist Authority to form VisitBritain.

VisitBritain, the AA and the RAC joined together to create National Quality Assurance Standards (NQAS), a unified rating scheme for accommodation. Under this scheme, accommodation was inspected and given a grading, using a simple one to five system. The higher the rating, the better the overall quality and the greater the range of facilities and service.

This assessment scheme will be undergoing significant change from January 2006 onwards. The VisitBritain scheme is now called Quality in Tourism - click on the link to find out more about the planned changes to the grading structure. The RAC will no longer be part of the scheme.

Hotel, Hostel, and Self Catering accommodation are given star ratings.   Red diamonds are awarded by the AA and
recognise the best ten percent of establishments in the three, four and five diamond rating levels.
Guest accommodation (guest houses, inns, B&Bs, farmhouses) is given diamonds. From early 2006, this will change to a star rating Caravan and camping parks are rated either by stars or pennants.
 
VisitBritain give gold and silver awards to those establishments that achieve the very highest levels of quality. The National Accessible Scheme gives gradings for mobility, hearing and visual impairments.

Accommodation awaiting inspection or grading may have the phrase ‘awaiting inspection’ in place of a symbol or award.

Welcome to Excellence is a nationally recognised customer care initiative that replaces Welcome Host Gold, Silver and Bronze Green Tourism Awards are given to those who promote and practise sustainable tourism.

Green Tourism

In December 2005, the South Hams Green Tourism Scheme (see award logo above) was rolled out by South West Tourism to cover the whole of the South West.

Click here to go to South Hams District Council's tourism website and follow the "Green Holidays" link to find information about Green Tourism and businesses in the district which have gained Green Tourism awards.

Please note that the details of accommodation on this website are based on the 2006 Totnes Town Guide. Although correct at the time of inclusion in the guide, quality ratings and classification are subject to change. Totnes Tourist Information Centre cannot be held responsible for any errors or omissions.

Accommodation Bookings

Cancellations
Please remember that in Britain a telephone booking or written confirmation is generally accepted as a legally binding contract. You may also be required to send a deposit and this could be forfeited should you cancel your reservation. If you do need to cancel, please let the accommodation provider know as soon as possible. Please check cancellation terms at the time of booking.

Complaints
The majority of people have a wonderful holiday. However, if you are unhappy about any aspect of your accommodation or the service, please tell the manager or owner immediately. Most problems can be solved straight away. If the accommodation is registered under the NQAS scheme, it is also possible to take unresolved complaints to the appropriate inspection body.


Totnes Tourist Information Centre Tel: 01803 863168 Fax: 01803 865771
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